You’ll need to bring all of the following documentation with you at the time you hire the vehicle from us:
1) Your driver’s licence
You must have a current full driver's licence which you’ve held for at least 12 months. This period will be longer for MVPs and minibuses (endorsements and restrictions permitting).
You’ll also need a standard goods vehicle operator’s licence if you’re hiring a vehicle over 3.5 tonnes and carrying other people’s goods for sale or reward. If this is the case, you must present this at the time of hire. If you don’t have this licence, you can apply for one at https://www.gov.uk/being-a-goods-vehicle-operator/apply-for-a-licence
However, you won’t need this type of licence if you’re transporting your own goods, and they’re not for sale or reward (for example, if you’re moving house).
Non-EU driving licences may require an International Driver Licence for translation. If you have a non-EU driving licence we’d advise you to check if you’re eligible to drive in the UK, as certain restrictions apply if you’ve been resident in the UK for more than 12 months. You can do this on the GOV.UK website
Important information for UK driving licence holders
You must produce either your photocard driving licence or an old paper-style licence. Please note that the paper counterpart driving licence was abolished on 8 June 2015*.
All driving records are now stored digitally by the DVLA, and you’ll need to get an access code from them so we can check your driving record. You can get this code at www.gov.uk/view-driving-licence [free of charge], or by calling 0300 083 0013 from 8am- 7pm Monday to Friday or 8am-2pm on Saturday (choose the ‘online application’ option). Remember that your access code is case-sensitive, can only be used once and is valid for 21 days.
Underneath the code you’ll see a link to print your driver summary. If you have access to a printer, please print it and bring it with you when collecting your vehicle, as this will save you time. You must produce the access code or driver summary at the time of hire.
*Changes from 8 June 2015 in GB to the paper counterpart of driving licences don’t affect driving licences issued by the DVA in Northern Ireland. Northern Ireland driving licences still require both the plastic photocard and paper counterpart.
2) One further type of identification
This should confirm your current address. Suitable items include bank or credit card statements, or utility bills dated within the past 3 months. We can’t accept passports for this purpose as they don’t contain a printed address.
If you have a non-photocard driving licence, you’ll need to bring additional photographic ID with you (a passport is acceptable here).
Please note that the above also applies to all additional drivers.
If you’re a non-UK resident or visitor, you must bring the following:
- Your driving licence and International Driving Permit (where applicable)
- Proof of where you’re staying in the UK (such as your hotel booking confirmation or printed verification or a family member’s address if you’re staying with them)
- Evidence of your return travel (such as your flight confirmation document)
- Your passport
All payments must be made with the hirer`s credit card.
3) A credit or debit card
You’ll need to pay the hire charge and deposit by credit or debit card at the start of the hire period. If the cardholder won’t be there when the vehicle is collected, please contact us beforehand.